So what do you look for in a telemarketing service? Results obviously, but we all know that there are a lot of variables out there which can impact on the success of your marketing campaign. Taking those aside I would suggest the following.
1. Daily feedback with detailed notes on conversations
2. A recognition that quality rather than quantity counts.
3. The ability to understand what your customers or potential customers may be looking for.
4. Constructive advice on this and other aspects of your marketing campaign.
Now how many telemarketers have you come across a service provider who ticks all of these boxes? Well folks now you have. this is the second testimonial to appear on the BforB website for UP sales and Service.
Last week I got a call form Rebecca who said; "I feel I've neglected you for the last couple of weeks lets have a chat". Now how many telemarketing companies do that and then proceed to offer you quality advice and support on aspects of your business as well as providing a top notch service?
I get all I need and more from UP Sales their expertise and enthusiasm give me a lift when I talk to them so its hardly surprising that they produce the goods when it comes to making those cold calls or client calls I just don't have the time for. Great service and more besides. Mark Luscombe Regional director of BforB